MDLive
MDLive is one of the largest telehealth networks in the United States, offering on-demand and scheduled video visits for primary care, urgent care, dermatology, and behavioral health. Founded in 2009, MDLive was acquired by Evernorth — Cigna's health services subsidiary — in 2021. Most patients reach MDLive through employer or insurance benefits; individual direct-to-consumer access is available but less common.
Overview
- Consultation Model
- Hybrid
- Headquarters
- Sunrise, FL
- Shipping
- 3-5 business days
- Lab Testing
- No
- Prescriber Info
- licensed physician or nurse practitioner (typically 15–30 minutes) 5.
- Founded
- 2009
Pros
- All 50 states
- Insurance integration is deep: most employer plans include MDLive, reducing or eliminating out-of-pocket costs
- Backed by Evernorth/Cigna
- Covers primary care, urgent care, dermatology, and behavioral health in one platform
- On-demand availability for urgent visits
- Video visits provide real-time interaction; not async-only care
Cons
- Not a GLP-1 specialist: patients seeking structured weight loss programs, dedicated titration coaching, or compounded semaglutide should look at specialist platforms
- Pricing is opaque for cash-pay patients; strongly optimized for the insured population
- Individual access (without employer benefits) is less seamless than using it through your employer plan
- No weight loss program structure comparable to Found, Calibrate, or Sequence
- No labs ordered or drawn through the platform (patients need to go to external lab)